Emergencies

In case of a life threatening emergency or very serious accident, call 911 for immediate help.

For other urgent problems during regular office hours, please notify the operator that it is an emergency and your phone call will be handled promptly. For emergencies after hours, please call the regular office number. This will be forwarded to our answering service. This will page the physician on call. We try to return all calls within 15 minutes. If we do not return your call promptly, it is ok to call again, as likely there was a problem in the message delivery to the physician on call.

We do request that all matters that can wait until morning do so. There is no nurse triage after hours. All calls are sent directly to the physician taking call from home. Please be courteous to the physicians as they provide this service at no charge.

If possible, we suggest you call us before going to a hospital. We may be able to handle the problem less expensively and more conveniently. In addition, many insurance companies require prior notification of emergency room visits. There are some Cincinnati Children's Hospital Urgent Cares that cover many of the hours that we are not open for minor problems that cannot wait until our office reopens. The most convenient locations to our offices are located in Mason on Mason-Montgomery Road (between Lowe's and Bigg's), and in Anderson across from Anderson Mercy Hospital in the Mercy Health-Plex building (on the corner of State Road and Five Mile).